Policies and Procedures

Please view Sydney Rescue Consultant’s Policies and Procedures below:

Governance and RTO Management

  • Version Control Policy
  • Privacy Policy

Marketing Compliance

  • Advertising and Marketing Policy
  • Marketing Procedure


  • Enrolment Process
  • Enrolment Policy
  • Fee Administration and Refund Policy
  • Refund Procedure
  • Refund Request Form

Quality Assurance and Continuous Improvement

  • Continuous Improvement Policy
  • Continuous Improvement Procedure

Industry Engagement

  • Industry Engagement Policy
  • Industry Engagement Procedure

Student Support and Progression

  • Student Handbook
  • Withdrawal from Training Form
  • Certificate Issuance Policy
  • Certification Issuance Procedure
  • Additional Support Policy
  • Additional Support Process
  • Complaints and Appeals Policy
  • Appeals Procedure
  • Complaints Procedure
  • Complaints Lodgement Form
  • Appeals Lodgement Form

Training and Assessment Compliance

  • RPL and Credit Transfer Policy
  • RPL Process
  • Credit Transfer Procedure
  • Credit Transfer Form
  • Professional Development Procedure
  • Trainer Monitoring Procedure
  • Training and Assessment Policy
  • Transition of Training Package Policy
  • Transition Procedure
  • Validation Policy
  • Validation Procedure
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