Certificate Issuance Policy

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CERTIFICATE ISSUANCE POLICY

RELEVANT STANDARD(S): Standards for Registered Training Organisations (RTOs) 2015 Standard 1, Clauses 3.1 – 3.4, 3.6

PURPOSE

SYDNEY RESCUE CONSULTANTS is committed to providing quality training and assessment in accordance with Standards for Registered Training Organisations (SRTOs 2015). This policy provides the framework and general principles for issuing certification documentation in SYDNEY RESCUE CONSULTANTS.

SYDNEY RESCUE CONSULTANTS issues and maintains certification documentation and provides access to those documents to students in accordance with the Australian Skills Quality Authority and Standard 3 of SRTOs 2015.

This policy outlines SYDNEY RESCUE CONSULTANTS’s policy principles and procedure when issuing only qualifications and statements of attainment that meet the requirement of the endorsed training packages and accredited courses within its scope of registration.

SCOPE

SYDNEY RESCUE CONSULTANTS is committed to ensuring certifications and statements of attainment are issued in accordance with the requirements of the Standards for Registered Training Organisations (SRTOs 2015), and the endorsed training packages and VET accredited courses within its scope of registration.

As such, SYDNEY RESCUE CONSULTANTS ensures that:

  1. Statements of attainment issued by the RTO are within its scope of registration and that they certify the achievement of qualifications or industry competency standards from nationally endorsed training packages or VET accredited courses.
  • A clear distinction can be made between AQF certification documents and non-AQF certification issued.

POLICY PRINCIPLES

Issuing Certification Policy

SYDNEY RESCUE CONSULTANTS issues certification in accordance with Schedule 5 of Standards for Registered Training Organisations (SRTOs 2015).  SYDNEY RESCUE CONSULTANTS only issues certification and statements of attainment to those students who meet the required outcomes of an accredited course and unit of competency or module, as specified in the relevant training package or VET accredited course.

SYDNEY RESCUE CONSULTANTS will ensure the security of student identifiers and all related documentation under its control, including information stored in its student management systems. The Unique Student Identifier (USI) must NOT be included on the testamur, consistent with the Student Identifier Act 2014.

SYDNEY RESCUE CONSULTANTS will, using the Student Management System:

  1. maintain a register of all qualifications issued;
  1. retain records of all certification and statements of attainment documentation for a period of 30 years; and 
  1. provides report of records of qualifications issued to the VET Regulator on a regular basis as requested by the VET regulator.

SYDNEY RESCUE CONSULTANTS issues certification and statement of attainment documentation to students within 30 calendar days of the student being assessed as meeting the requirements of the training package or VET accredited course:

  1. if the training program in which the student is enrolled in is complete; and
  1. providing all agreed fees the student owes to SYDNEY RESCUE CONSULTANTS have been paid.

Certification and statement of attainment documentation will only be issued once the student has settled all their obligations with SYDNEY RESCUE CONSULTANTS, such as outstanding fees. However, completion status and qualification issuance must be reported within 30 days from the date the student is deemed competent.

Certification documentation will not be issued to the student without SYDNEY RESCUE CONSULTANTS being in receipt of the verified Unique Student Identifier (USI) for that student, unless an exemption applies, as per the requirements of the Student Identifier Act 2014.

If an exception applies, in accordance with SRTOs 2015, SYDNEY RESCUE CONSULTANTS will inform the student prior to either the completion of the enrolment or commencement of training and assessment, whichever comes first, that the results of the training will not be accessible through the Commonwealth and will not appear on any authenticated VET transcript prepared by the Registrar.

Verified Unique Student Identifier (USI)

SYDNEY RESCUE CONSULTANTS requires all VET learners to supply a USI verified by the Commonwealth Registrar, before any certification documentation can be issued.

Exemptions to the USI requirements may apply including for international learners studying offshore and outside of Australia.

Any learner who requests exemption from the USI shall be notified that any completion results and records will not be available through the Commonwealth Registrar.  

Student’s USIs are subject to privacy requirements.

Issuing Qualifications / Testamurs

All students who have completed a training program will receive:

  1. a testamur; and
  1. a record of results. 

Each qualification issued will comply with the ‘AQF Qualifications Issuance Policy’ and the ‘Standards for RTOs 2015’ – Schedule 5, and will include:

  1. SYDNEY RESCUE CONSULTANTS name and logo;
  1. SYDNEY RESCUE CONSULTANTS national provider number (RTO Code: <insert code>);
  1. the full name of the individual receiving the award;
  1. the full title and national code of the unit/s of competency awarded;
  1. a certificate number;
  1. the date of issue;
  1. the signature of an authorized person;
  1. the relevant national and state logos (in accordance with the Standards for RTOs – Schedule 4);
  1. authentication mark (SYDNEY RESCUE CONSULTANTS seal, corporate identifier, unique watermark);
  1. the industry descriptor, e.g. Engineering;
  1. the occupational or functional stream, in brackets e.g. (Fabrication);
  1. where relevant, the words, ‘achieved through Australian Apprenticeship arrangements’;
  1. where relevant, the words, ‘these units/modules have been delivered and assessed in English’, followed by a listing of the relevant units/modules.

Issuing Statement of Attainment

Each statement of attainment issued will comply with the ‘AQF Qualifications Issuance Policy’, ‘Standards for RTOs 2015’ – Schedule 5, and will include:

  1. SYDNEY RESCUE CONSULTANTS name and logo;
  • SYDNEY RESCUE CONSULTANTS national provider number (RTO Code:<insert code>);
  • the full name of the individual receiving the award;
  • the full title and national code of the unit/s of competency / modules awarded;
  • all the elements required under the specific training package;
  • a certificate number;
  • the date of issue;
  • the signature of an authorized person;
  • the relevant national and state logos (in accordance with the Standards for RTOs – Schedule 4);
  1. authentication mark (SYDNEY RESCUE CONSULTANTS seal, corporate identifier, unique watermark);
  1. the words, ‘A statement of attainment is issued when an individual has completed one or more accredited units’;
  1. where relevant, the words, ‘achieved through Australian Apprenticeship arrangements’;
  1. where relevant, the words, ‘these units/modules have been delivered and assessed in <insert language>’ followed by a listing of the relevant units/modules;
  1. where relevant, the words, ‘These competencies form part of [code and title of qualification]’;
  1. where relevant, the words ‘These competencies were attained completion of [code] course in [full title]’ – for an accredited course.

Use of Logos

SYDNEY RESCUE CONSULTANTS abides by ‘Conditions of Use of NRT Logo’ as prescribed in Schedule 4 of STROs 2015.

AQF logo must NOT be used on non-nationally recognised training certification issued by SYDNEY RESCUE CONSULTANTS.

Replacement of Certification Documentation

Certification documents can be re-issued to a student, upon written request. Replacement certification documentation will incur a fee of $25 for wallet card replacement or free for PDF certificate.

MONITORING AND IMPROVEMENT

All practices for issuing certification documentation are monitored by the Administrative Team and the CEO of SYDNEY RESCUE CONSULTANTS. Areas for improvement identified are lodged in the Continuous Improvement Register, reviewed and acted upon.  

Annex A

Schedule 5 – Application of the AQF Qualifications Issuance Policy within the VET Sector:

VERSION CONTROL

Version Control Table
DateSummary of ModificationsModified byVersion
19/10/2018Policy creationSYDNEY RESCUE CONSULTANTSv. 1.0
27/10/2020Minor update- replacement certificate feeEd Oehlrich SRCv. 1.1
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